Elements and Performance Criteria
- Review continuous improvement practice
- Review performance against current key performance indicators (KPIs)
- Review KPIs for ongoing relevance
- Review current state of continuous improvement processes
- Audit health, safety and environment (HSE) changes as a result of continuous improvement activity
- Analyse problems to determine root cause/s
- Identify areas for improvement to KPIs and continuous improvement processes
- Develop plan for enhancing improvement processes
- Prioritise areas requiring action
- Develop a range of possible solutions including taking into account the impact of the solution on any codes of practice, standards, contracts, commercial or industrial agreements
- Discuss possible solutions and implications with stakeholders
- Compare outcomes from possible solutions to competitive philosophy
- Choose actions which are most compatible with competitive philosophy
- Draft implementation plan for chosen action
- Obtain required approvals and modify plan as required
- Implement enhanced improvement process
- Communicate changes to improvement processes to team members
- Resolve issues and problems identified by team members
- Obtain sign off from process/system owner
- Arrange for skills development as necessary
- Arrange for required resources to be available
- Establish and implement KPIs for modified continuous improvement process
- Implement planned changes
- Check the planned improvements have occurred
- Take action to sustain improvement by standardising